At on14t, your privacy is taken seriously. This Privacy Policy explains exactly what personal information we collect when you use Pakistan's trusted online casino and sports betting platform, why we collect it, how it is stored, and the choices you have over your own data. We encourage you to read this carefully.
These cards summarise the core principles behind on14t's approach to data privacy. The complete legal detail follows in the full policy text below.
on14t collects only the personal data that is strictly necessary to operate your account, verify your identity, process your PKR transactions, and comply with our licensing and regulatory obligations. We do not build unnecessary data profiles.
Your personal information is never sold, rented, or traded to third parties for marketing or commercial purposes. on14t shares data only with service providers essential to running the platform — such as KYC verification partners and payment processors like JazzCash and EasyPaisa.
All data transmitted between your device and on14t is protected using TLS 1.3 encryption. Passwords are stored using industry-standard bcrypt hashing. Financial data is handled exclusively via PCI-DSS certified payment processors — never stored directly on on14t servers.
Registered on14t players have the right to access, correct, export, and request deletion of their personal data at any time. Simply contact our support team via Live Chat or email and we will process your request in accordance with applicable data protection requirements.
on14t retains your personal data only for as long as it is needed to fulfil the purposes for which it was collected, or as required by applicable regulatory and anti-money laundering obligations. Once the retention period expires, your data is securely deleted or anonymised.
In the unlikely event of a data breach that affects your personal information, on14t will notify affected players promptly and take immediate remedial action. We maintain an incident response plan that is reviewed and tested regularly by our security team.
This Privacy Policy (hereinafter "Policy") is issued by on14t (hereinafter "the Company", "we", "us", or "our") and applies to all personal data collected through the on14t website, mobile interface, and all associated services available at on14t.org. It describes our practices regarding the collection, use, storage, sharing, and protection of your personal information.
on14t is committed to handling your personal data with care, transparency, and respect. This Policy is drafted in alignment with internationally recognised data protection principles, including those reflected in the General Data Protection Regulation (GDPR) and applicable local data protection frameworks relevant to our operating jurisdiction.
By registering an account with on14t, depositing funds, or otherwise using our platform, you confirm that you have read, understood, and accepted this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of the platform and contact support to close your account.
on14t collects personal data through several channels, including account registration, identity verification, payment processing, platform usage, and direct communications with our support team. The categories of personal data we collect are described below.
Account & Identity Data: When you register with on14t, we collect your full legal name, date of birth, residential address, email address, and a password of your choosing. During Know Your Customer (KYC) verification, we may also collect a copy of your Computerised National Identity Card (CNIC) or other government-issued identification documents.
Financial & Transaction Data: We collect records of all deposits and withdrawals processed through your on14t account, including amounts, timestamps, payment method identifiers (e.g., JazzCash account numbers, EasyPaisa wallet references, HBL or UBL account details), and transaction reference codes. Full card or banking credentials are never stored on our servers — these are handled exclusively by our certified payment processors.
Gaming & Betting Activity Data: We maintain records of all bets placed, games played, wager amounts, outcomes, and account balance changes. This data is required for regulatory compliance, dispute resolution, responsible gaming monitoring, and audit purposes.
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity | Name, DOB, CNIC, address | Registration & KYC forms |
| Contact | Email address, support messages | Registration, live chat, email |
| Financial | Transaction history, payment method refs | Deposit & withdrawal processing |
| Gaming Activity | Bets, game logs, session duration | Platform usage (automated) |
| Technical | IP address, device type, browser, OS | Automatic on platform access |
| Behavioural | Pages visited, clickstream, session time | Cookies & analytics tools |
| Communications | Support tickets, complaint records | Email, live chat transcripts |
Technical & Device Data: When you access on14t, we automatically collect certain technical information including your IP address, browser type, operating system, device identifiers, and referring URL. This data is used for security monitoring, fraud prevention, and platform optimisation.
on14t uses the personal data we collect for specific, legitimate purposes that are directly connected to the operation of the platform and our obligations to players, regulators, and licensing authorities. We do not use your data for purposes that are incompatible with those listed below.
on14t processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing activity:
on14t does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes under any circumstances. We share your data only with the following categories of recipients, and only to the extent strictly necessary for the stated purpose:
on14t uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file stored on your device when you visit a website. We use the following categories of cookies:
You may manage your cookie preferences through your browser settings at any time. Note that disabling certain categories of cookies may impact your ability to use all features of on14t. Most modern browsers allow you to block or delete cookies — refer to your browser's help documentation for specific instructions.
on14t retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by law or our licensing obligations. The following general retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & identity data | Duration of account + 5 years post-closure | AML & regulatory compliance |
| KYC documents | 5 years post account closure | Legal obligation |
| Transaction records | 5 years post transaction | Financial regulation & audit |
| Gaming activity logs | 3 years post last activity | Dispute resolution & licensing |
| Support communications | 3 years post resolution | Quality assurance & legal |
| Marketing consent records | Until consent withdrawn + 1 year | Demonstrating lawful processing |
| Technical / access logs | 90 days rolling | Security monitoring |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual player. Anonymised aggregated data may be retained indefinitely for statistical and analytical purposes.
on14t implements a multi-layered security framework to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our technical and organisational security measures include:
As an on14t player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via Live Chat or at [email protected]. We will respond to all verified requests within 30 days.
You have the right to request a copy of all personal data that on14t holds about you, along with information about how it is processed, where it was sourced, and who it has been shared with.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic contact details directly in your account settings.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you have withdrawn consent, or where processing is unlawful. Note that some data must be retained to satisfy our legal and regulatory obligations and cannot be erased on request.
In certain circumstances, you may request that we restrict the processing of your data — for example, while the accuracy of data is being contested, or where you have objected to processing based on legitimate interests.
Where processing is based on your consent or contractual necessity, you have the right to receive your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
You have the right to object to processing based on legitimate interests, including profiling. You also have an unconditional right to object to the use of your data for direct marketing purposes at any time.
Where on14t processes your data based on consent — such as for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing. Use the unsubscribe link in any marketing email or contact support directly.
on14t strictly prohibits access to its platform by persons under 21 years of age. We do not knowingly collect personal data from minors. The 21+ age restriction is enforced through our KYC verification process, which requires all players to submit a valid CNIC confirming their date of birth before any deposits or gameplay are permitted.
If on14t becomes aware that personal data has been collected from a person under the age of 21, that data will be immediately deleted, the associated account will be closed, and any deposited funds will be handled in accordance with applicable regulatory requirements.
on14t operates under an international gaming licence and engages service providers located in various countries. As a result, your personal data may be transferred to and processed in countries outside of Pakistan. Where such transfers occur, on14t ensures that appropriate safeguards are in place to protect your data, including:
All international data transfers are documented and subject to regular review by on14t's data protection function. If you have questions about the safeguards governing a specific transfer, please contact us at [email protected].
on14t reserves the right to update or amend this Privacy Policy at any time. Changes will be published on this page with an updated effective date. Where changes are material — meaning they significantly affect your rights or the way we process your data — we will notify registered players via their registered email address at least 14 days before the changes take effect.
Continued use of the on14t platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should close your account and cease using the platform prior to the effective date.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way on14t handles your personal data, please get in touch through any of the following channels:
For formal data protection complaints that have not been resolved to your satisfaction through our internal process, you may escalate to the relevant supervisory authority in the jurisdiction in which on14t holds its operating licence.
on14t is an adult platform. Access is strictly limited to persons aged 21 years and above. All players are required to complete KYC verification with a valid CNIC before any deposits or gameplay are permitted. on14t actively monitors accounts for indicators of underage access and will close any account found to be in violation without notice. If you or someone you know may have a gambling problem, please visit our Responsible Gaming page for support resources and self-exclusion tools.
Now that you understand how on14t protects your personal data, join thousands of players across Karachi, Lahore, and Islamabad who trust on14t for cricket betting, live casino, and premium slot games. Your privacy and security are always our first priority.
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